Effective Date: September 19, 2025

At Neli Arabi Estate, the privacy and confidentiality of your personal data are of the highest importance. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our international real estate services.

1.⁠ ⁠Data Controller

Neli Arabi GmbH

Teltower Damm 57

14167 Berlin

Germany

Phone/Fax: +49 30 84788122

Email: contact@neliarabi.estate

VAT ID: DE275803624

Commercial Register: HRB 132100 B, Berlin

2.⁠ ⁠Information We Collect

We collect personal data when you use our website or contact us in connection with our real estate services. This may include: your full name, postal address, email address, telephone number, property preferences (such as location, budget, type of property, features), and information contained in messages or documents you provide. We also automatically collect usage data through cookies and similar technologies, including IP address, browser type, device information, pages visited, and referral sources.

3.⁠ ⁠Purpose and Legal Basis of Processing

Your data is processed in order to respond to your enquiries, provide you with property offers, arrange viewings, manage contracts and transactions, and communicate with you regarding your interests. We also use data to improve our website and services, for internal analysis, and to comply with legal obligations such as tax, anti-money laundering, and real estate regulations. Where required by law, we obtain your consent before using data for marketing or analytics purposes.

4.⁠ ⁠Sharing of Data

Your personal data may be shared with property owners, developers, real estate brokers, financial institutions, service providers such as hosting and IT providers, notaries, lawyers, and public authorities where necessary to process your request or as required by law. We do not sell your data to third parties for marketing purposes without your explicit consent.

5.⁠ ⁠Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this Policy or as required by law. When data is no longer needed, it will be securely deleted or anonymised.

6.⁠ ⁠Cookies and Tracking

Our website uses cookies and similar technologies to enable functionality, improve user experience, analyse performance, and support marketing efforts. Essential cookies are always active, while non-essential cookies require your consent. You can manage or disable cookies at any time via your browser settings.

7.⁠ ⁠International Data Transfers

Because we operate globally and list properties in multiple countries, your personal data may be transferred outside the European Economic Area. We ensure that such transfers are made in compliance with applicable data protection laws, using safeguards such as Standard Contractual Clauses.

8.⁠ ⁠Your Rights

You have the right to access your personal data, request correction or deletion, restrict or object to processing, and request data portability where applicable. You may withdraw your consent at any time without affecting the lawfulness of prior processing. To exercise your rights, please contact us at contact@neliarabi.estate.

9.⁠ ⁠Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. This includes secure servers, SSL/TLS encryption, restricted access, and regular security reviews.

10.⁠ ⁠Contact and Complaints

If you have any questions about this Privacy Policy or wish to make a complaint, you may contact us at:

Neli Arabi GmbH

Teltower Damm 57

14167 Berlin

Germany

Email: contact@neliarabi.estate

Phone/Fax: +49 30 84788122

You also have the right to lodge a complaint with the data protection authority in Berlin.

11.⁠ ⁠Updates to This Policy

We may update this Privacy Policy from time to time. When we do, the revised version will be published on our website with a new effective date. We encourage you to review this Policy regularly.